Our policy is to respect, and comply with our legal obligations in relation to the privacy of everyone with whom we deal.
If you are an intermediary, and submit or provide information to us on behalf of your clients, you warrant that you are authorised by them to do so and that you are acting legally.
You should therefore make sure you have the consent of the relevant client, and that you have any necessary and/or appropriate licences and permissions.
The Information We Collect
The personal information we collect through this website may relate to you, it may for example include:
- Details you type in
- Data that enables us to remember you, and how you use this website. This may save you from re-typing information and enable us to arrange content to match your interests, or the interests and needs of users generally. We may use “cookies” to do this. These are pieces of data stored on your web browser or hard disk. For further details, see “Cookies” below
How We Use It
We will collect and use information in accordance with the Data Protection Act 1998, and other applicable legal and regulatory rules.
Subject to this, the information we collect may be used:
- To inform you about, or market to you, financial products and services, whether or not they are provided through or by us. We may provide such information to you by e-mail, direct mail and/or any other medium. If you at any time do not want us to do this, please e-mail us and tell us not to do so. Our e-mail address can be found in “Contact Us”
- For research and statistical analysis
- For any other purpose where this is permitted under the law (and not precluded, explicitly, in these terms) without further notification to you
Information about you may also be disclosed to other financial services intermediaries, and financial services product providers and manufacturers, with a view to marketing to you, or advising you about, or obtaining for you, a relevant product or service. If you do not wish information to be so shared or disclosed, you can tell us not to do this by e-mailing us at the address shown in “Contact Us”.
You can ask for a copy of all the personal information we hold about you, and ask us to update or remove such information, either by e-mail, or by writing to us. To do this, please e-mail or write to: firstname.lastname@example.org or
FAO: Compliance Manager
3rd Floor Premiere House,
We will take all reasonable steps to confirm your identity before providing you with any personal information, and will make a small charge to meet the costs of dealing with such a request.
A ‘cookie’ is a piece of data that a website transfers to the internet browser on your computer’s hard disk, which lets the website “remember” who you are. It will usually contain a unique, randomly generated, number. Major commercial and business websites generally employ cookies. They cannot be used by themselves to identify you, and we will not attempt to use them for this purpose. You can delete cookies manually – if you wish to do so, please consult your browser help manual. (There are also websites that help you do this.) “Session cookies” stay in your browser only until you close it. “Persistent cookies” stay in your browser for longer – how long depends on the “lifetime” of the relevant cookie.
Use of ‘COOKIES’
We use session cookies to allow you to carry information across pages and avoid you having to re-type it. We may use persistent cookies so we can recognise your number (but not identify you further) when you return to our website, and, potentially, to enable us to note your interests, and arrange or edit content to match your interests, or those of borrowers generally, in a better way. Third parties may also serve cookies through this website. They may be used to put together statistics to help understand how people use the site, or to check whether, and how often, particular content is being viewed.
Some pages may contain these electronic markers to allow us to count up the people who have visited these pages. They collect limited information, including the time when the page was viewed, and the cookie number. We may also carry web beacons placed by third party advertisers in order to track a campaign’s effectiveness, but, again, these will not collect information that would allow you to be identified personally.